| Groopz E-Commerce is a new online tool that allows users to open a customer service chat window to immediately handle questions and concerns.
There is no longer a need to make customers wait until long after they have surfed away for an e-mail response addressing their concern. Monitor every visitor. Contact them with a mouse click to offer intelligent sales assistance.
An audio alert notifies users when a customer requests assistance. Provide them with advice by chatting or even "pushing" them Web links and files.
|
